FAQ

What is a Life Coach?

A Life Coach is a person who counsels and encourages clients on matters having to do with careers or personal challenges. A Life Coach helps get people “unstuck”, work through challenging circumstances, and a Life Coach also provides accountability so that you reach your goals faster. 

 

I think I need a Life Coach, but how do I know for sure?

If you think you need a Life Coach, let’s talk. If I don’t think we’re a good match to work together, I will point you in the right direction for your needs.

 

Are You A Licensed Counselor/Therapist?

No. Day One Life Coaching, LLC and Mary Beth Schrudder do not diagnose, treat or prescribe for any specific disease or condition. Anything offered by Day One Life Coaching, LLC, is not a substitution for conventional medical methods of diagnosing, treating or prescribing which is reserved for licensed medical physicians.

My certifications are in general Life Coaching as well as Addiction Recovery Coaching through WCI – World Coach Institute.

 

Where is your office?

Currently, in-person sessions will be held in West Chester, Ohio. We can plan a place to meet that is more convenient for you, if you are not close to the West Chester / Mason, OH area. Some clients opt for a “walk & talk” or “coffee/tea” session. I base my sessions on each client’s preference.

  

I would like to schedule an appointment with you, but it’s too far to drive. Are there any other options?

I work with some people online and via phone. We do not have to meet in person for a session.

 

Do you take credit card payments?

Yes. There is a 3% convenience fee. 

 

Do you offer a payment plan?

Yes. For 12-session packages or greater I can work with you on a payment plan. However, you will save money by making a single payment.

 

I am not sure this is right for me. Do you offer a free consultation?

I offer a free, no obligation, 60-minute phone consultation.

 

What happens if I need to cancel my appointment?

If you cannot make your appointment for any reason (other than urgent circumstances), I require a 48-hour cancellation notice so that I can try to fill the time slot you were scheduled for. If you cancel without giving me 48-hour notice, you forfeit one of your package sessions out of mutual respect for time.

How can I avoid the missed-session charge? 

You can show up for your appointment OR you can refer a friend to help me fill the appointment. If your friend books the appointment, there will be no cancellation fee for you.

 

Refund Policy

Day One Life Coaching packages are designed with your best interest in mind so that you get the greatest results possible. Your journey starts with your decision to invest in yourself and making a firm commitment to use your scheduled sessions. Therefore, single sessions and coaching packages do not qualify for a refund.

If you are unsure if Day One Life Coaching is something you want to commit to, please purchase a single session to start with. If you enjoy the experience and believe a program will greatly benefit you, within 3 business days of your original appointment I will happily apply the single session fee to the package you desire.

Coaching programs expire ONE year from purchase and you are responsible for using the total number of sessions you have purchased. Unused sessions or bonuses do not qualify for a refund.

 

What can I expect at my appointments?

We will discuss your goals for each session at the beginning of the hour. You get to determine the topic based on your needs, and I will make sure that we stay on track during your session. 

As I already mentioned, currently, in-person sessions will be held in West Chester, Ohio. We can plan a place to meet that is more convenient for you, if you are not close to the West Chester / Mason, OH area. Some clients opt for a “walk & talk” or “coffee/tea” session. I base my sessions on each client’s preference.

Don't see the answer you're looking for? Please contact me with any specific questions. 
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Contact Mary Beth for a free consultation today! 

513-668-0789
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